Below are some of the most common questions people ask our Melbourne plumbers. If you don’t see the answer to your question on our website please get in touch.
What are your rates? Do I qualify for the $55 off?
Our rates are fair and transparent. We don't use hourly rates - all our fees are fixed and upfront so no matter how long the job takes us you will only pay the same price, giving you complete peace of mind.
We charge a $55 service fee for a plumber to attend and assess your plumbing issue. We will then provide you with a fixed and upfront quote for the work required (during business hours only). If you choose to proceed with the work then the $55 fee is waived and you only pay for the work required.
What can I expect from the plumber attending?
Our plumber will arrive in a vehicle stocked with the equipment and materials required to solve your plumbing issue. They will enter your home or business wearing a clean and tidy uniform as well as boot covers to protect your floors. Your plumbing problem will be assessed where a fixed and upfront quote will be provided. A free plumbing system inspection will also be undertaken with any paid work.
I have an emergency, can you help?
For after hours emergency plumbing problems in the bayside area, please call us (available 24 hours a day). Ezy-Plumb will promptly fix your plumbing issue.
What fees are involved in an emergency callout?
Pricing for emergency work is the same as our normal business hours pricing. We have an after-hours service fee that will be charged by the plumber that will attend your property. Once our plumber has viewed the issue, they will give you options and upfront pricing for the work required.
Our normal business hours are 7 am to 5 pm Monday to Friday and 7 am to 12 pm Saturday excluding Australian public holidays and Victorian public holidays.
How do I pay for the work?
Contact Us For All Your Plumbing Needs
For up front pricing and a lifetime labour guarantee, call the plumbers Melbourne locals can rely on for fast and friendly plumbing services.